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Communication in Workplace



"If you do not agree with what someone else has said, do not be afraid to voice that opinion, but do it with tact and a positive attitude."

Communication in Workplace Situations
by Emily Burson

Many people have had jobs where they have enjoyed the work, but were unable to stay due to one universal problem: a lack of communication in workplace. Whether your are supervising a group of employees or still the 'low man' on the corporate ladder, how you communicate and how you react to other people is the key to your success.

It is impossible to work somewhere for very long without encountering conflict. Being a team player is harder than it seems, after all. Communication in workplace conflicts is perhaps the most important form of communication. So, how do you deal with conflict?

  1. Gossiping about other employees or your frustrations is not communication in workplace conflicts; it is just gossip. Avoid talking about the employee with whom you do not get along, even with the coworkers you would consider your friends. This will only add to your frustrations.
  2. Express your desire for a positive solution to your conflict by talking directly to the person with whom you have the problem; tell them how you perceive the conflict and ask their opinion.

If you find yourself in a situation where you simply do not get along with another employee and see no way to reconcile the relationship, consider avoiding the person whenever possible. Sometimes any attempt at communication in workplace conflicts will just add to the frustration. Work politely with the person when it is needed, but do not put yourself in a situation you will have to work one-on-one if you can avoid it.

Honesty is the Key to Communication in Workplace Situations

No matter what situation you encounter as you experience the various facets of communication in workplace situations, the most important thing you can do is be honest. Nothing attracts coworkers or clients more than an honest person. When asked for your opinion, give it without frills or extra information.

If you do not agree with what someone else has said, do not be afraid to voice that opinion, but do it with tact and a positive attitude. Nothing will diffuse positive strides toward successful communication in workplace situations more quickly than an overly negative response to something. Be honest, but do not criticize harshly. Once you have voiced your opinion, do not discuss the situation with others.

Perhaps most importantly, do not compromise your morals or standards in order to "please the boss." Chances are you were hired in at least some part because of the person you are, so remain true to yourself as you are practicing the keys to communication in workplace situations.

Other Links to help you with Communication in Workplace Situations:

Emily Burson is a 2001 graduate of Indiana University in Bloomington, Indiana. She worked for a year as a full time copywriter before getting a job at her church, Sherwood Oaks Christian Church. She works at the church full time and loves it. She loves to read and write, and believes that children's books and young adult literature contain some of the most powerful lessons and messages that the written word has to offer. She is an avid scrapbooker and loves to travel, having been to Costa Rica, Venezuela, and Honduras, as well as many states.

If you would like to contact her about her writing, craft ideas, or book reviews, email her at

Also, read her personal thoughts on God, faith, life, culture, and more.

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