by Bob Ellal
Verizon wireless.com is an impressive website where you can learn a lot about the workings of the cell phone phenomenon. If you’re a Verizon user, all your questions will be answered in a step-by-step fashion. You can buy a phone and a plan without a salesperson breathing down your neck and giving you a mazelike, twenty-second synopsis of his or her understanding of your cell phone plan. Even if you go with another carrier it’s worth bouncing around this website to learn a few things in their frequently asked questions department.
For example, Verizon wireless.com has a frequently asked questions section regarding roaming. It defines roaming as “the ability to place and receive calls on cellular networks outside your home service area.” One question I had about roaming was why I’m billed for incomplete calls when roaming when I’m not charged for them in my home service area. The FAQ section had the answer. Apparently when you’re roaming you may be charged for incomplete calls based on the visited market’s billing policy for rating calls. It may be different from you home service area.
Verizon wireless.com has a section about cellular plans that details their international, national, local, prepay and Internet services. The section has descriptions of the features and benefits of the plans and maps of the coverage areas—something you’ll want to look at before making a choice. If you do decide to buy online, you can take your time. If you want to buy from a Verizon store, you’ll know what you want when you discuss plans with a salesperson.
Verizon wireless.com offers over thirty phones, from a Nokia priced at $9.99 to a state-of –the-art Samsung that goes for $549.99. There are plenty of models priced in between these two extremes so you’ll have no problem finding one that fits your budget.
If you do decide to go with a Verizon plan, Verizon wireless.com can walk you through setting up your Voicemail, Reading Your Bill, and Paying Your Bill. The website makes life simple for its products’ users.
For people who live on the cutting edge, Verizon wireless.com offers information on sending pictures and videos via wireless technology. Their get pic demo and get flix demo shows the process of taking pictures and videos and discusses how to send them. Both demos take forever to load, however. The get pix demo features a camera panning across a field filled with people who seem to be typical guests on the Jerry Springer show; the get flix demo is more mundane.
Verizon wireless.com also offers top selling video games for phones such as Downtown Texas Hold ‘Em, Frogger, Tetris, and PAC-MAN.
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